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NUC5i3RYK - Can't boot from USB thumbdrive - legacy OR UEFI

June 9, 2018, 3:15 pm
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Hello everyone.  I have searched and read just about every post I can find about problems booting from USB sticks, but I can't seem to solve the problem on my Nuc.

 

Specs: Nuc Box says NUC5i3RYK; Bios says "Desktop Board NUC5i3RYB"; Bios Version: RYBDWi35.86A.0369.2018.0305.1050 (latest); 8GB RAM; M.2 SSD.  Machine boots just fine from the SSD and operates normally.  But booting from a USB stick is a different matter.

 

In BIOS, both UEFI and Legacy boot are enabled; Under boot conf, USB and OPTICAL Boot devices are checked; secure boot is disabled.

 

When I plug in a USB Thumb Drive to boot from (Linux, Acronis Backup, Spinrite, etc), I get NO legacy boot options on the F10 screen.  The drive will appear as a UEFI device: "UEFI  :  USB  :  UEFI  :  USB  :  USB DISK 2.0 PMAP  :  PART 0  :  OS Bootloader  : PART 0".  If I select that, I get about a half second black screen, then I'm returned to the F10 boot options screen to try again. I have confirmed that all the thumb drives I have created will boot okay on another machine, so the drives appear to be okay.  I can, however, boot from a Legacy USB CD-ROM drive without issue.

 

Also, when in BIOS, no boot drives show under the legacy screen, even when one is plugged into the USB port.

 

I have toggled just about every setting I can find in the bios that relates to booting or to USB. I have also tried the USB sticks in every USB port on the Nuc.  I have also done an F9 Bios reset to defaults without any success.  Can anyone steer me in a good direction on this?  Thank you in advance...

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HDMI Audio device missing after NUC7 sleep

June 10, 2018, 3:51 am
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I posted earlier in a thread that I had it fixed but I spoke to soon. This is what I have found.

Windows 10 Pro insider build 17686, same behavior seen in Build 1803.

If I put the NUC to sleep Manually using the sleep option on the windows power menu and wait till everything is down.

Using the power button(or space bar) on my Logitech keyboard to wake the computer after a minute or so everything comes up normal.

SHARP HDMI(Intel(R)Display Audio) showing.

If I on the other hand let the NUC fall asleep on it's own the SHARP HDMI(intel(R)Display Audio) is missing on wake up.....

A Reboot of the NUC brings back the HDMI Device again.

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Multiple audio output problems with my NUC8i7HNK

June 10, 2018, 3:14 pm
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Here is my basic system configuration:

OS Name Microsoft Windows 10 Pro

Version 10.0.17134 Build 17134

System Model NUC8i7HVK

Processor Intel(R) Core(TM) i7-8809G CPU @ 3.10GHz, 3096 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date Intel Corp. HNKBLi70.86A.0040.2018.0516.1521, 5/16/2018

SMBIOS Version 3.1

Embedded Controller Version 255.255

Installed Physical Memory (RAM) 16.0 GB

Storage Samsung SSD 970 PRO 1TB

 

Note that I have installed the latest BIOS and audio drivers.

 

The two outputs I am connecting to are 1) Samsung TV Model UN40MU6290 with the latest software update (connected via the rear HDMI port using the most recent HDMI cable standard), and 2) Amazon Basic Speakers Model BOOGHY5F3K (connected via the front audio port).

 

1) The problem with the Samsung TV connection via the rear HDMI port is that no audio is being transferred. The video works fine.  When I run the same HDMI cable via my Acer Desktop computer to the same TV, both the video and audio work fine.  Numerous other NUC users have reported similar problems in your support forums, with inconclusive responses from Intel support staff.

 

2)  The problem with the Amazon Basic Speakers connection via the front 3.5mm audio port is a hissing sound that overwhelms the desired signal. The speakers work fine when I connect them to my Acer Desktop computer.  The same problem also occurs when I attach headphones to the 3.5mm audio port. Again, other NUC users have reported similar problems in your support forums, with inconclusive responses from Intel support staff. Unlike 1), where no signal comes through, the signal in 2) is discernible. But the overwhelming hissing sound makes listening extremely unpleasant.

 

The combination of both these audio problems makes my NUC all-but-useless.  My first choice is to be able to play both video and audio via my TV. Only when the audio didn't work in that context did I go out and buy the Amazon Basic speakers as a potential work-around. There are other potential workarounds--e.g., using the USB and optical audio ports--but they tend to get more expensive and inconvenient to test.  My view is that I should be able to get either the HDMI or 3.5mm audio port to work the way they are supposed to.

 

I believe the most efficient way to address these problems and work through potential solutions would be via a phone conversation where I could quickly address your configuration and other questions. But I would also be grateful if you'd answer my questions within this written forum.

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NUC6I7KYK UEFI install

June 10, 2018, 8:29 pm
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I was trying to do a clean install of Windows 10 on my nuc6i7kyk.

 

At first, I plug in my win10 USB stick, when I press F10 to select it as a boot device, I cannot find this usb stick, when i press f2 to enter bios, I cannot find this usb stick either. I tried different USB stick; tried different ways of building the USB stick; tried different USB ports; tried to update the BIOS (from 0045 to 0055) and try to press f9 to load default setup in bios, found nothing.

 

Then what i can do now ?

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Where to buy Top Cover and hex screws for NUCi7HVK

June 10, 2018, 11:13 pm
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Hi!

 

 

Do anyone know where I can buy new spare parts for my NUCi7HVK? I want to buy the Top Cover and the six hex screws that are securing the Top Cover!

 

 

Thanks in advance!

Best regards, Robert

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Wifi crashing

June 11, 2018, 2:52 am
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I've been experiencing a weird problem... I'm currently using a TP-LINK TL-WR1043ND on latest firmware to connect my NUC to the internet.

Whenever I'm using some intensive internet app (eg: watching twitch or youtube at 1080p60 or higher) the WiFi disconnects.

After a few seconds or maybe minutes, the internet comes back again, and I can force this by disconnecting from the network and connecting again but it is super annoying.

Has anyone been experiencing something similar?

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NUC8i7HVK first time setup anything i should know?

June 11, 2018, 4:05 pm
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Hi everyone, I just ordered the NUC and am very excited to get this thing setup. It still hasn't come in yet, but I am preemptively downloading required drivers for the nuc. I am preforming a clean windows w10 install and manually installing software as needed.

 

I guess I just wanted to know is there anything I should be aware of when setting this thing up for the first time? just to make it as painless as possible. I built my own pc, but I am not sure if things have changed much since I last tinkered with them years ago. Are there install orders for drivers or hardware? does each driver require a restart or can they be bulk installed? Never updated a bios but how difficult is it with the nuc? sorry if this has all been asked before, I am just a little nervous.

 

thanks in advance, hope everyone is having a wonderful day!

 

kind regards, sam.

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NUC6I7KYK doesn't respond to F2 (or F7, or F10) during boot

June 11, 2018, 5:03 pm
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I have been unable to get my NUC6I7KYK to respond to the F2 key (or any other key for that matter) during the boot sequence. The machine is running the most recent BIOS but I also tried the immediate previous one and ran into the same problem. I know the keyboard function keys are OK because they work fine (during boot) on my other computer. It's been a while since I've changed any of the settings on the NUC but I did make some changes a long time ago so I know it used to work.

 

I do see the F2/F7/F10 options displayed during boot. I've considered the possibility that somehow the thing might have gotten set up for Fast Boot so I've tried the instructions for bypassing it but either that doesn't work or there's some trick I'm missing.

 

Any suggestions on how to proceed?

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Intel NUC8i7HNK - Spare Power Brick

June 11, 2018, 5:36 pm
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Hello;

 

Anyone know where to find one? I don't see them in the Intel spare parts store...

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Audio Device and Taskbar Icons Missing, Solved I think

June 11, 2018, 8:09 pm
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NUC7i5BNHXF 16GB Optane 1TB HDD

I uninstalled Realtek High Definition Audio. Disabled 2381 Intel Display Audio

I now have SHARP TV on  HDMI Set as Default Audio Device and a small USB Soundbar on a generic audio driver. Microphone is Logitech Webcam.

Skype has been set to use Webcam mic. and USB audio device without any problem.

High Performance Power scheme but setting the same for all. The timers are off course whatever you choose.

Display Sleep 3 Minutes

PC Sleep after 5 Minutes

HDD Sleep after 10 Minutes

I let the computer go to sleep by itself and let it sleep for more than 10 minutes(would loose my audio devices on wake up before)

TV Turned OFF

Wake up PC using keyboard power button, click mouse on wake-up screen PC switches to Log in screen.

Enter PIN, PC wakes up and USB speaker enabled and working

Turn on TV and HDMI AUDIO becomes enabled (already set as default device)

I have no Idea why the Icons aren't disappearing anymore.

I have had no audio issues since doing the above changes.

I'm not sure if this affects Headphone Jack since I don't use it.

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NUC7i3 on TV causing cable TV decoder on second HDMI channel flickering

June 11, 2018, 10:27 pm
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Hello,

 

My brand new Nuc7i3 has HDMI problems on my led TV (from 2008) with windows 10.

 

Nuc is working fine on HDMI 1

 

When switching to another HDMI channel (cable TV) it keeps switching.

 

Latest bios / graphic drivers are installed. Tried switched off HDMI CEC in bios.

 

I suspect intel HD graphics driver.

 

When in bios mode the HDMI2 channel where the cable TV decoder is on is working fine.

 

When using Ubuntu 18.04 as an OS No problems whatsoever!

 

Does anyone has a solution for this behaviour?

 

thanks,  Jan

 

You can watch its behaviour via the youtube link below

 

https://youtu.be/tUsr5ddnMNQ

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NUC5i3RYK - Can't boot from USB thumbdrive - legacy OR UEFI

June 9, 2018, 3:15 pm
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Hello everyone.  I have searched and read just about every post I can find about problems booting from USB sticks, but I can't seem to solve the problem on my Nuc.

 

Specs: Nuc Box says NUC5i3RYK; Bios says "Desktop Board NUC5i3RYB"; Bios Version: RYBDWi35.86A.0369.2018.0305.1050 (latest); 8GB RAM; M.2 SSD.  Machine boots just fine from the SSD and operates normally.  But booting from a USB stick is a different matter.

 

In BIOS, both UEFI and Legacy boot are enabled; Under boot conf, USB and OPTICAL Boot devices are checked; secure boot is disabled.

 

When I plug in a USB Thumb Drive to boot from (Linux, Acronis Backup, Spinrite, etc), I get NO legacy boot options on the F10 screen.  The drive will appear as a UEFI device: "UEFI  :  USB  :  UEFI  :  USB  :  USB DISK 2.0 PMAP  :  PART 0  :  OS Bootloader  : PART 0".  If I select that, I get about a half second black screen, then I'm returned to the F10 boot options screen to try again. I have confirmed that all the thumb drives I have created will boot okay on another machine, so the drives appear to be okay.  I can, however, boot from a Legacy USB CD-ROM drive without issue.

 

Also, when in BIOS, no boot drives show under the legacy screen, even when one is plugged into the USB port.

 

I have toggled just about every setting I can find in the bios that relates to booting or to USB. I have also tried the USB sticks in every USB port on the Nuc.  I have also done an F9 Bios reset to defaults without any success.  Can anyone steer me in a good direction on this?  Thank you in advance...

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NUC7i7DNHE Active Processor Cores BIOS question

June 13, 2018, 3:19 am
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Hello,

is it expected to have Active Processor Cores available options only: ALL/1 ?(screenshot attached)

NUC7i7DNHE BIOS version (v0040 - DNKBLi7v.86A.0040.2018.0315.1507)

 

Is this some kind of limitiation or bug, that you can't select 2 or 3 cores ?

 

Thanks for your help.

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NUC7i5BNH (tall) - any mounting screws for the sata drive

June 13, 2018, 5:12 am
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Per the manual, step #3 Secure the drive into the drive bay with the two small silver screws that were included in the box.

 

I don't find any silver screws.  Thanks.

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intel nuc7i3BNH no HDMI video or not audio on USBc

June 13, 2018, 9:01 am
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Hi all.

 

I am having a problem since I installed this NUC. It is running Windows 10, since the first boot it sometimes shows video through HDMI connector and some other times it doesn't.

I have updated to lastes BIOS, video and monitor drivers with no result. I bought a new HDMI cable and tried with some other I had near by.

Always same result, sometimes it boot fine and some other it doesn't shows any video. I have tried as well with an old NUC with miniHDMI connector and it works always, even when it boots without video I change cables to that other NUC and works.

 

Then I bought a USBc-HDMI cable and now things changed: I have video in POST boot but no video on Windows login screen. I detach and reattch USBc cable and video shows. BUT, with no sound on windows.

 

I have resintalled again Video and audio drivers, and some other pieces (Network, WIFI, SGX, everityng I found on Intel web).

 

Monitor is AOC E2275PWJ, and I have installed this driver as well. I have played around with some BIOS settings, like enabling HDMI CEC and setting default display port to USBc.

 

No results. As a resume:

- When connected to HDMI I have no video at all most of the times. I have to poweroff and power on until it shows video.

- when connected to USBc I have no video on windows login, I have to reattach USBc cable. No audio in this case.

 

thanks

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USB Power Delivery Driver not working after Win10 Upgrade to v1803

June 13, 2018, 11:17 am
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I just purchased the Nuc8i7HVK about a week ago and installed Win10 v1709 without any issues. I installed all the Intel supplied drivers and Device Manager reports that everything is okay. Last night I upgraded Win10 to v1803 and discovered that under device manager, my TPS65988 device, which is the TI USB power delivery device wouldn't load the driver because it says that the device can't start.

 

Upon further investigation, the properties under the device itself reports DEVICE_POWER_FAILURE. When I rolled Win10 back to 1709 everything reports okay, so this leads me to think this is a Windows issue, but when I try to reinstall the Intel driver after the upgrade, nothing happens.

 

Two questions:

 

1. Has anybody else seen this issue after upgrading to v1803?

2. Is there a hardware problem with my unit? (Nothing is plugged in to my USB Type C ports)

 

Thanks in advance guys!

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Bayhub Tech SDCARD Reader Driver issue

June 13, 2018, 11:44 am
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Intel NUC NUC8i7HVK - trying to install vmware esxi 6.7 standard

June 14, 2018, 2:22 am
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Hello,

Maybe someone have already tried that - i'm trying to install vmware esxi 6.7 standard to intel nuc box that I have just purchased.

Setup starts - all is fine until it goes to loading all modules, and then after that i get an error message that says:

Shutting down firmware services...

Using 'Simple offset' UEFI RTS mapping policy.

 

And at this moment device becomes unresponsive, and i cannot do anything unless reset with a power button, I've tried disabling UEFI security - that didn't work.

 

Maybe someone have any ides about this?

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Unsuccessful POST attempt error

June 14, 2018, 10:21 am
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Maybe 25 percent of the time my NUC8I7HNK errors on POST:

 

BIOS has detected unsuccessful POST attempt(s).

Possible causes include recent changes to BIOS

Performance Options or recent hardware change.

Press 'Y' to enter Setup or 'N' to cancel and attempt

to boot with previous settings.

 

Pressing 'N' has always resulted in a successful boot.

 

I'm running BIOS version 0040 and drivers from Intel-NUC-Kit-NUC8i7HNK_Win10-64_Drivers.20180524. I tried setting the BIOS to default values, but no joy.

 

Any suggestions?

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SD Card in NUC6CAY

June 14, 2018, 11:40 am
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We have about 40 of the NUC6CAY computers that have a standard image applied to all of them.  I have 2 units that the SD Card will not be recognized either on start-up or if it is plugged in after starting up.

 

Please advise on any trouble-shooting ideas or is this possibly a hardware issue?

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