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NUC Skull Canyon (NUC6i7KYK) problems + secure boot + installed intel platform key issues (Bios update and post).

June 28, 2018, 8:00 am
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Hi,

I have the NUC Skull Canyon (NUC6i7KYK) and I have notices an issue with it.

 

To repro you have to enable the Secureboot option, have set on stantard and having the intel platform key set.

 

The issues:

-Unable to update the bios with whatever method when the above is set.

-The bios post is not writing the F1, F2 keys information on the bottom right of what they do even when enabled in the bios.

 

Disabling secure boot fix it all.

 

I guess this is not normal as I never ever had a computer that denies me to update the bios when I enable Secureboot...

 

I'm on latest 0055 bios.

Issue has been there for a while if not for ever.

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International warranty FAQ for NUC6i7KYK

June 28, 2018, 6:42 pm
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So, I am need of this particular NUC model for my client, but it is not available at my local market. I will have to import it from US via Amazon/NewEgg. Will the warranty still be applicable in my home country for an imported unit ? As these units are pretty compact, finding a local technician to repair them in case of any fault, will be difficult for me. Will the local Intel office honor the warranty and issue RMA for repair ?

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NUC7i5BNK external Thunderbolt3 drive freezes

June 29, 2018, 4:37 am
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Hi,

 

I'm running Windows 10 on my NUC7i5BNK. I just installed an external G-Drive Thunderbolt-3 12TB drive, formatted NTFS with the G-Tech format software. When I copy large files to the drive (5GB size), write speed slows way down then eventually the NUC freezes or crashes. Small files copy fine. I've tried copying from internal and other external drives (USB 3.0), same problem.

 

I just installed the most recent BIOS 0065 and it didn't fix the problem.

 

I see a Firmware update called Thunderbolt 3 controller firmware update tool. Not sure if this will help, but this won't install! Instructions say  browse to the folder where you unzipped the downloaded file, select the firmware .bin file, and then click Next.

But there is no .bin that I can see. I've tried loading each of the enclosed files but none work, I get a really weird error: Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection.

Here's what I see available - I'm looking for a file with a .bin extension and don't see anything. Please help!!

Capture.PNG

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NUC models DC53427HYE & D53427RKE power on with remote ?

June 29, 2018, 7:55 am
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I have two almost identical i5 -3427U NUC's running the latest Libreelec stable version. I control these NUC's with a Harmony 650 remote control and an external HP USB IR Receiver. I have been using Kodi's SUSPEND mode for both NUC's with almost no issues. Lately, I have intermittant hdmi handshake issues which require me to toggle my TV or AVR function selector in order to get a Kodi screen instead of a black screen.

 

I would like to use my remote to power the NUC on instead of using suspend mode.

 

Is this possible ?

 

Can the newer NUC's be powered on using an IR remote ? (not using suspend)

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M.2 SSD compatibility?

June 29, 2018, 8:08 am
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XPG SX8200 240GB 3D NAND NVMe Gen3x4 M.2 2280 Solid State Drive (ASX8200NP-240GT-C) 

Is this SSD compatible with NUC7 Computers?

Mine is a NUC7i5BNHXF.

The SX8200 is NVMe 1.3 Qualified and that is the NUC7 M.2 spec. But checking compatibility listing it's not there. Probably means that's it's not Intel verified.

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GPU throttling on NUC8i7HVK

June 29, 2018, 10:05 am
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I am seeing GPU throttling in games, e.g. Destiny 2. On a cold boot, I get 60 FPS options for 1440p and down. Which is fine. And actually remarkable for this tiny computer.

 

If you play a while, and quit. And re-start, I notice the game defaults to 30 FPS, which is not acceptable.

 

I have Ballistix 32GB RAM (at 2666 enabled via XMP). And 512GB Saming 970 Pro nVMe. No overclocking has been done on CPU, I tried GPU, but I get a crash almost immediately. All I need is 60FPS, and I'm happy. Which is achievable without OCing.

 

Please help. I like the box, and would love to keep it if I can maintain the frame rates.

 

Aaron

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Hades Canyon Powering Up Problem

June 29, 2018, 3:04 pm
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Hello Everyone!

 

My HVK has an interesting behavior. Nothing happens when I insert power cable to NUC and press power button afterward but If I press the power button while inserting power cable it works. Also, if I turn off my unit, I must detach the power cable and repeat the same procedure or else it doesn't boot.

 

Is there any solution to this?

 

Thank you in advance

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Memory errors? NUC7i5BNH with Crucial 16GB Memory

June 29, 2018, 6:33 pm
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Hi,

 

I am currently experiencing multiple BSOD errors particularly on startup and intermittently during normal operation.

 

I have reinstalled windows, updated drivers, tried everything I can think of other than replacing my RAM. I have run memory check but it does not find errors.

 

Does anyone know of any compatibility issues with Crucial 16GB DDR4 2133MHz Non-EEC SODIMMs and the NUC7i5BNH NUC? I am usingone of these memory sticks in slot #1. Part no. CT16G4SFD8213.

 

Thanks,

 

Nick

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HDD installation

June 30, 2018, 10:05 am
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I see some SATA connector in Intel NUC Hades Canyon matherboard. But it 15 pin SATA connector, not 7 pin. It's unusual. Can I to connect HDD to this SATA connector and how?

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BIOS not existing for Legacy Intel NUC D53427RKE with BIOS RKPPT10H.86F

July 1, 2018, 4:20 am
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Hi, my Intel NUC (details attached) BIOS cannot be updated due to lack of BIOS files on the internet

I would like to find a BIOS for my Legacy Intel NUC because MeshCommander states that the BIOS shall be updated

The issue is that there is only a BIOS for RKPPT10H.86A, just my machine has the ID RKPPT10H.86F

I would be happy if someone of you could help me since no search engine is capable of finding results for this

 

PS, I tried F7 Flash (not working, freezing at Waiting...) and I tried DOS Boot with the RKPPT10H.86A

If you no additional methods or maybe how to change the ID of 86A to 86F inside the .BIO file i also appreciate your help

 

Thanks and have a nice day

 

 

 

Computer model

Manufacturer

Version

Serial number

System ID

e820cb80-34d4-11e1-b35f-c03fd5648de3

Baseboard

Manufacturer

Intel Corporation

Product name

D53427RKE

Version

G87971-404

Serial number

GERK415005TP

Asset tag

To be filled by O.E.M.

Replaceable?

Yes

BIOS

Vendor

Intel Corp.

Version

RKPPT10H.86F.0001.2013.1122.1421

Release date

11/22/2013

Processor 1

Manufacturer

Intel® Corporation

Version

Intel® Core™ i5-3427U CPU @ 1.80GHz

Maximum socket speed

2800 MHz

Status

Enabled
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How to install Fedora-28 on Hades Canyon NUC

July 1, 2018, 9:48 pm
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Hey gang!

 

Installing Fedora-28 Linux onto the HNK or HVK is relatively trivial.

Currently the Hades Canyon NUCs are not well supported, but with some minimal effort can be made to work.

The main issue is the Kaby Lake-G processors are not known to Linux, until future version 4.18 kernel.

 

The first step is to install Fedora 28, which as of this writing is the latest release.

The trick is to install Fedora using the "basic graphics" mode of the installer.

This uses software rendering instead of an accelerated driver.

 

Next update Fedora to the latest packages.

sudo dnf update

 

This should get you the latest version of kernel & mesa, but we still need the Linus Torvalds mainline kernel.

So go ahead and install the RAWHIDE kernel (as of this writing 4.18-rc2).

sudo dnf install fedora-repos-rawhide

sudo dnf --disablerepo=* --enablerepo=rawhide install kernel

 

At this point you have basic support for the Vega-M gpu, but you still need the firmware binaries.

So download the binaries from the AMD employee working on Linux support, Alex Deucher:

(these will eventually land in the kernel-firmware repos)

wget -P /lib/firmare/amdgpu -i - <<EOF

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_ce.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_me.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_mec.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_mec.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_pfp.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_rlc.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_sdma.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_sdma1.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_smc.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_uvd.bin

https://people.freedesktop.org/~agd5f/radeon_ucode/vegam/vegam_vce.bin

EOF

 

At this point your almost there!

Go ahead and remove any "nomodeset" parameters from your grub kernel boot configs, as they will block the AMDGPU driver from working.

sed -i -e 's|\(linuxefi .*\) nomodeset \(.*\)|\1 \2|g' /boot/efi/EFI/fedora/grub.cfg

 

At this point you can reboot and accelerated graphics will "just work".

However, I recommend one last "optional" step to disabled Wayland.

There is a fundamental design flaw with Gnome3 with Wayland, described here:

https://wiki.gnome.org/Initiatives/Wayland/GnomeShell/GnomeShell4

 

So go ahead and just disabled Wayland, especially if you will be running multiple displays at high resolution.

Otherwise your experience will be laggy and stutters of the mouse...

sed -i -e 's|#\(WaylandEnable=false\)|\1|' \

       -e '/WaylandEnable=false/a DefaultSession=gnome-xorg.desktop' \

       /etc/gdm/custom.conf

 

 

That's it!

You should have a working Linux setup by now. Congrats!

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NUC7CJYH and Linux

July 2, 2018, 2:39 am
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Intel® NUC Kit NUC7i7DNHE - 4k hevc 10 - low fps

July 2, 2018, 3:16 am
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Hi,

i bought this pc couple days ago, and i got a problem with him.

 

When i play some videolike this: 50 mbps 4k hevc 10bit i it runs smoth but at 17fps framerate ? sometimes jumps to 18-19 but for few sec then i run again 17 fps again ... is it normal ?

i got newest drivers for graphic and bios, m2 500gb ssd dist, 8gb ram memory

 

looks like this 4k ready is not so ready for playing movies or i made something wrong ?

 

using mpc-hc x64 for playback with lav decoders

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How to power the NUC8I7HNK with only 12 volts?

July 2, 2018, 6:03 am
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Previous NUC systems could be powered with anything from 12 to 19 Volts; some even with 12 to 24 Volts.

According to the Technical Product Specification the NUC8I7HNK needs +19.5 (±10%) V.

Is there a way to run it on 12 Volts? Maybe, by connecting the power somewhere on the inside i.s.o. using the connector on the back panel? I believe this was possible with earlier NUCs.

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erratic mouse behavior

July 2, 2018, 7:27 am
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I have a NUC model i5SNUC6YH that started giving me problems with my Logitech Trackman Marble Trackball. The problem is with the left mouse button behavior. Dragging to select text or to move/size windows is nearly impossible as the button seems to release or double-click on its own even while I am firmly holding the button. It started happening a few months ago and figured it was the trackball being old. So I threw it away and used my spare that I have for another computer that is rarely used.

 

This worked fine for a couple of months then started to act up the same way. I have tried a traditional wired mouse (Dell brand, optical) and the problem isn't as frequent, but still happens time to time.

 

I have tried switch USB ports, rebooted the PC, even tried using the ports on my Plugable 3900 (used to connect dual monitors). But the problem seems to be getting worse.

 

I'm running Windows 10 Pro (Version:"10.0.16299 Build 16299").

BIOS Version/Date:"Intel Corp. SYSKLi35.86A.0042.2016.0409.1246 , 04/09/2016 12:00 AM"

 

I've seen lots of posts on the web about the contact switches in the trackman being crap, but the problem can be seen with a regular mouse as well.

 

Any thoughts?

 

Thanks,

Rich P

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NUC 8i7HVK BIOS Breaks Bitlocker

July 2, 2018, 9:57 am
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I recently updated my BIOS to 0044, and since the update my Bitlocker no longer functions and I have to enter a recovery key on each boot.

 

I have since suspended Bitlocker as per Technet forums (suspend and resume to fix bootup issues), and I cannot resume with the error "A compatible Trusted Platform Module (TPM) Security Device cannot be found on this computer".

 

Please help!

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Intel Nuc DC3217iye bios update

July 2, 2018, 2:13 pm
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Hiya,

 

I am attempting to update a bios from 40 to 64 and it fails each time,. Now I have done this dozens of times as I have dozens of these nucs.

 

It fails flashing the image for Intel management engine firmware and gives

 

0x800000000000000E, 1661 as the fail message. Anyone know what this means?  See the attached picture.

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Withdrawal of Express BIOS updates

July 2, 2018, 5:49 pm
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intel_corp

 

The withdrawal of the Express BIOS updates for new versions means that there appears to be no way to remotely update system firmware on NUCs that don't support AMT (which is almost every model).

 

What solution does Intel have for those who need to update firmware remotely (i.e. without being physically present at the machine)?

 

This is a serious issue that has the potential to become an emergency if there's a sudden requirement to update firmware on Intel NUCs - for example if serious security flaws are discovered. I would appreciate a proper, thoughtful response from Intel on this issue.

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Booting to USB Intel NUC7CJYH

July 2, 2018, 6:48 pm
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Hi all,

 

i am new to NUC's & i'm looking to wipe the windows OS & install Ubuntu, I am having issues having the NUC boot to USB or an onboard SSD.

 

I am also unable to find the options to wipe the onboard flash to begin a re-installation.

 

Has anyone had a similar issue to this ? I'm hoping someone can help me have the NUC boot to my new OS.

 

Thanks guys.

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Most stable BIOS for NUC8i7HVK

July 2, 2018, 11:54 pm
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I have BIOS version 0029 on my NUC. What is the most stable version I can use with the Express update method? Is there a download list somewhere with all the different BIOS versions?

Also is there a step by step guide to the settings in the BIOS, e.g., changing the boot order?

Thanks

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