Hi
I am unable to play 4k files properly on a PC connected to a TV.
When I open a MKV file which is a 4K HEVC x265 I get no Video only audio. And when I forward the time, the audio plays fine, but the video shows a very choppy screen then the video is frozen and the audio continues.
I am not sure what the issue is.
Maybe I need to change settings, but I dont know what settings to change. (currently using default settings.)
Maybe my PC is not powerful enough to play this content at 4k? (but they advertise that they can do 2 screens at 4k just fine)
My Equipment:
Screen: LG OLED55B7V
Computer: NUC5i5MYHE (CPU: i5-5300U CPU @ 2.30GHz (4 CPUs) / RAM: 8GB / Using Intel SSD as content is stored locally / Intel HD Graphics 5500)
Media Player: VLC 2.2.6 Umbrella
My Files:
File 1
[quote]Format : Matroska
Format version : Version 4 / Version 2
File size : 39.3 GiB
Duration : 2 h 6 min
Overall bit rate : 44.3 Mb/s
Movie name : LoP
Encoded date : UTC 2017-01-31 21:31:45
Writing application : mkvmerge v9.3.1 ('Mask Machine') 64bit
Writing library : libebml v1.3.4 + libmatroska v1.4.5
FileExtension_Invalid : mkv mk3d mka mks
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 2 h 6 min
Bit rate : 33.6 Mb/s
Width : 3 840 pixels
Height : 2 076 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 (23976/1000) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.176
Stream size : 29.8 GiB (76%)
Title : LoP
Writing library : x265 2.2+2-998d4520d1cf:[Windows][GCC 6.2.0][64 bit] 10bit
Encoding settings : cpuid=1050111 / frame-threads=3 / numa-pools=12 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2076 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=1 / no-allow-non-conformance / repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / bframes=3 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=40 / lookahead-slices=0 / scenecut=40 / no-intra-refresh / ctu=32 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=0 / no-limit-modes / me=2 / subme=7 / merange=57 / temporal-mvp / weightp / weightb / no-analyze-src-pics / no-deblock / no-sao / no-sao-non-deblock / rd=6 / no-early-skip / no-rskip / fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / rdpenalty=0 / psy-rd=4.00 / psy-rdoq=8.00 / no-rd-refine / analysis-mode=0 / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.0 / qcomp=0.80 / qpstep=1 / stats-write=0 / stats-read=0 / ipratio=1.10 / pbratio=1.00 / aq-mode=3 / aq-strength=1.00 / no-cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=51 / qpmin=0 / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / max-cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / opt-qp-pps / opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05
Language : English
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
[/quote]
File 2
[quote]Format : Matroska
Format version : Version 4 / Version 2
File size : 14.2 GiB
Duration : 50 min 49 s
Overall bit rate : 40.0 Mb/s
Movie name : PE
Encoded date : UTC 2017-04-04 21:49:02
Writing application : mkvmerge v9.9.0 ('Pick Up') 64bit
Writing library : libebml v1.3.4 + libmatroska v1.4.5
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
Codec ID : V_MPEGH/ISO/HEVC
Duration : 50 min 49 s
Bit rate : 29.4 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.142
Stream size : 10.4 GiB (73%)
Title : PE
Writing library : x265 2.3+23-97435a0870be:[Windows][GCC 6.3.0][64 bit] 10bit
Encoding settings : cpuid=1173503 / frame-threads=3 / numa-pools=12 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2160 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=1 / no-allow-non-conformance / repeat-headers / annexb / aud / hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=25 / keyint=250 / bframes=3 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=40 / lookahead-slices=0 / scenecut=40 / no-intra-refresh / ctu=32 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=0 / no-limit-modes / me=2 / subme=7 / merange=57 / temporal-mvp / weightp / weightb / no-analyze-src-pics / no-deblock / no-sao / no-sao-non-deblock / rd=6 / no-early-skip / no-rskip / fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / rdpenalty=0 / psy-rd=3.00 / psy-rdoq=6.00 / no-rd-refine / analysis-mode=0 / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=21.0 / qcomp=0.80 / qpstep=1 / stats-write=0 / stats-read=0 / vbv-maxrate=100000 / vbv-bufsize=100000 / vbv-init=0.9 / crf-max=0.0 / crf-min=0.0 / ipratio=1.10 / pbratio=1.00 / aq-mode=3 / aq-strength=1.00 / no-cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=51 / qpmin=0 / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / max-cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / opt-qp-pps / opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr / no-hdr-opt / refine-level=5
Language : English
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant[/quote]
Dx System Info
[quote]------------------
System Information
------------------
Time of this report: 12/12/2017, 16:20:31
Machine name: TTFHTPC
Machine Id: {4265D848-FEA6-4846-80FF-A017A0E9DBE6}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer:
System Model:
BIOS: MYBDWi5v.86A.0039.2017.1016.1545
Processor: Intel(R) Core(TM) i5-5300U CPU @ 2.30GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8062MB RAM
Page File: 2412MB used, 6928MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 216 DPI (225 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 5500
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_1616&SUBSYS_20588086&REV_09
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4158 MB
Dedicated Memory: 128 MB
Shared Memory: 4030 MB
Current Mode: 4096 x 2160 (32 bit) (29Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.659680,0.340344), Green(0.244641,0.670422), Blue(0.130383,0.040539), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV
Monitor Id: GSM0001
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: Displayport External
Monitor Advanced Color Capabilities: BT2020RGB BT2020YCC Eotf2084Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver File Version: 20.19.0015.4624 (English)
Driver Version: 20.19.15.4624
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 08/03/2017 00:00:00, 39864472 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-5556-11CF-26F1-5700B5C2D935}
Vendor ID: 0x8086
Device ID: 0x1616
SubSys ID: 0x20588086
Revision ID: 0x0009
Driver Strong Name: oem3.inf:5f63e53468b7076c:iBDWM_w10:20.19.15.4624:pci\ven_8086&dev_1616
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
-------------
Sound Devices
-------------
Description: LG TV (Intel(R) Display Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2808&SUBSYS_80860101&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: IntcDAud.sys
Driver Version: 6.16.0000.3197 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/05/2016 00:00:00, 481768 bytes
Other Files:
Driver Provider: Intel(R) Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
[/quote]