Quantcast
Channel: Intel Communities : Unanswered Discussions - Intel® NUC
Viewing all articles
Browse latest Browse all 6918

OS crash with 16Gb of RAM

$
0
0

Hi,

 

I've finally purchased a 16Gb Kit from Crucial with 2x8Gb for my NUC5i5RYH http://www.crucial.com/usa/en/nuc5i5ryh/CT6997365

 

When both sticks are in, the OS crashes during boot time: Black screen, no response, not even CTRL+ALT+DEL, hard reboot needed.

 

- Trying to reinstall any OS, it crashes half way (LinuxMint, Windows Server 2012)

- Sometimes, Ubuntu server (no GUI) would install but have the same crash at random times.

- It works fine with 8Gb, with either stick of RAM in either slot, which is frustrating.

- The 16GB are recognised in the BIOS

- BIOS is updated to the latest version

- I've been trying to get some logs by installing an OS with 8Gb installed and then adding the other 8Gb stick but the crash is instant and I haven't found any interesting logs so far.

 

I work in IT support so I should have been able to figure it out but I suspect a hardware fault with the NUC.

 

Is there anything else I should test to make sure either way?

IMG_20171130_214820.jpgIMG_20171130_214557.jpg


Viewing all articles
Browse latest Browse all 6918

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>