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NUC5i7RYB freezes streaming video with any browser

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Hello,

 

With Mozilla dropping NPAPI support in the latest version I lost the last browser that would stream video without freezing.(netflix, france24.com/en youtube,...).

Right now my NUC is a very expensive brick.

 

I have to run for now the Extended supported Firefox Release to be able to stream anything, but this version is plagued by image stuttering and poor video quality.

 

As I mentioned in the title, with any browser - Edge, Chrome Mozilla- once I click on the icon to start streaming, the NUC unit freezes completely and the cpu fan starts running at full speed.

The only option I have left is to hold down the power button to stop it.

When I browse the os event log I do not see any meaningful critical message for hw or sw.

 

NUC is the worst platform the big Intel came up with.

 

With any other PC, laptop or tablet in the household I do not experience any of this issues.

 

If you could help me, here is the system info:

Note: all drivers are up-to-date

 

 

Intel System Identification Utility Reference Number: 0407 1718

Date Created: Monday, November 27, 2017 7:01:39 AM

ADVANCED

Collapse/Expand SYSTEM INFORMATION

Computer Manufacturer     Intel Corporation

Computer Model     NUC5i7RYB

Operating System (O/S)     Microsoft Windows 10 (build 16299), 64-bit

Operating System Build (O/S)    16299

Operating System (version)     10.0.16299

O/S Language    0409

System RAM     8.0 GB

.NET Framework Version    4.6.2

CD or DVD Device  

System Hard Drive Overview

System Total Storage Size:    1.0 TB

Physical Drive    0

Maker 

Model    HGST HTS721010A9E630

Bus Type    SATA

Physical Drive    1

Maker 

Model    Samsung SSD 850 EVO M.2 120GB

Bus Type    SATA

Solid State Drive Firmware Version    EMT21B6Q

Local Disk D:\    931.4 GB

Used space:    5.4 GB

Free Space:    926.0 GB

Local Disk C:\    110.8 GB

Used space:    30.4 GB

Free Space:    80.5 GB

Memory Detail

Total Physical Memory    8.0 GB

Available Physical Memory    3.9 GB

Total Virtual Memory    2.0 GB

Internet Browser [101]    Internet Explorer

Internet Browser Version [101]    11.64.16299.0

Internet Browser [102]    Firefox

Internet Browser Version [102]    55.0.1

Collapse/Expand GRAPHICS INFORMATION

Graphics Product [1]    Intel(R) Iris(TM) Graphics 6100

Graphics Driver Version     20.19.15.4624

3D Acceleration    Yes

Hardware Transform & Lighting Support     Yes

Video Memory    4.0 GB

Vertex Shader Support     5.0

Pixel Shader Support     5.0

Microsoft DirectX* Version     11.0

Current Graphics Resolution    1920x1080

Current Color Depth    32 Bits Per Pixel

Collapse/Expand MOTHERBOARD INFORMATION

Manufacturer     not detected

Model     NUC5i7RYB

AA Number    H73774-101

BIOS Vendor    Intel Corporation

BIOS Version    Intel Corporation RYBDWi35.86A.0367.2017.0929.1059

BIOS Release Date 

System Memory    8.0 GB

Sound Card    Realtek High Definition Audio

Collapse/Expand PROCESSOR INFORMATION

Manufacturer    Intel

Model     Intel(R) Core(TM) i7-5557U CPU @ 3.10GHz

Intel Processor analysis tools    Intel Processor analysis tools

CPU Speed    3.1 GHz

Link to Processor Specification    Link to Processor Specification

CPU Revision 

CPU Type    00

CPU Family    06

CPU Model    3D

CPU Stepping    4

Collapse/Expand WIRED NETWORKING INFORMATION

Wired Networking Product    Intel(R) Ethernet Connection (3) I218-V

Driver Version    12.15.25.6

Hardware IDs    PCI\VEN_8086&DEV_15A3&SUBSYS_20578086&REV_03

   

Collapse/Expand WIRELESS NETWORKING INFORMATION

Wireless Networking Product  

Driver Version  

Hardware IDs    *TEREDO


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